Warranty
The majority of the MultiDyne product line is covered by a 7 year warranty on parts and labor covering defects in material and workmanship.
Fiber Optic Cable Assemblies, Copper Cable Assemblies, Professional Fiber Optic Systems, DVI and HDMI Cable and Fiber Extenders, Ethernet Fiber Optic Systems and Optical Routing Switchers provided by MultiDyne are covered by a 1 year warranty on parts and labor covering defects in material and workmanship.
Extended warranty's are available on all products. Please ask your Sales Professional.
To receive warranty service the equipment is to be returned to MultiDyne at the customer's expense. The equipment is typically repaired or replaced in 48 hours and returned to the customer via two-day shipment. The parts, labor and return shipping costs are paid for by MultiDyne. The repair and service cost after the warranty period or for non-warranty repairs are billed for parts, labor and return shipment. The customer is responsible for shipping costs to MultiDyne. The labor costs are $100 per man-hour.
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